Refunds and Returns Policy
Returns
100 Days Full Return Rights: Linen gets softer with every wash. We are confident that once you fully experience the exquisite softness of our top-quality linen, you'll never want to sleep in anything else! For that reason, we want you to have the opportunity to live with your new organic linen bedding long enough for its true qualities to fully emerge, which is why we offer a full 100 days return right. This applies to all items except where noted (i.e. renewed bedding and clearance sale items).
If you are not 100% satisfied with your purchase however, simply submit your return in your Account and we will email you a prepaid shipping label along with instructions for how to complete your return (US and Canada only. If you are in a different region you will be responsible for the return shipping costs).
We accept returns for any reasons, but please note that we cannot accept returns for items that were damaged while in the customer's possession (e.g. by pets). All product items from the order must be included in the return to be eligible for a refund, including the linen pouches the items arrived in.
Returns will be refunded in the original method of payment.
Return Shipping
Free Returns: We will email you a prepaid shipping label after receiving your return request (US and Canada only. If you are in a different region you will be responsible for the return shipping costs). Simply print out the return label, affix it to the box, and drop off the parcel at your local carrier.
Refunds
Full Refunds: Once your return is received, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within a few days.
