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Frequently Asked Questions
Shipping & Returns
We ship to all locations in the US and Canada with free shipping. Shipping costs to the UK and Australia are calculated at checkout. To learn more, please review our shipping policy.
All orders are shipped from our offices in Seattle, WA.
It depends on where you are. Orders on the west coast typically take around 2 business days to arrive, whereas orders on the east coast can take up to 5 business days to arrive. Delivery details will be provided in your confirmation email.
Absolutely! We look forward to fulfilling your order.
We currently ship to the US, Canada, the UK, and Australia. Shipping is free for orders to the US and Canada. For the UK and Australia, shipping, customs fees, and taxes are calculated at checkout and included in your total. Prices are displayed in your local currency.
Yes, we gladly ship to PO boxes in the US.
Of course! If you're not fully pleased with your bedding for any reason, we gladly take it back within a full 100 days—linen gets softer with every wash and we want to give you ample time to experience this transition before you have to make any decisions.
If you'd still like to return your linen bedding at that time, simply submit your order ID in our Returns Center and we will email you a prepaid shipping label along with instructions for how to return your order. Please see our returns policy for additional details.
Product
Yes, we do! Just look for the "Euro-Single" size option on the duvet cover set product pages. Our European sized duvet covers measure 140cm x 200cm (55" x 79"), the most typical size for the Scandinavian single duvet cover.
Absolutely. All our products are GOTS (Global Organic Textile Standard) certified. This is an independent and stringent testing protocol that covers the entire supply chain from harvesting to manufacturing ensuring that the end product is fully organic and that socially responsible labor and processing practices are utilized throughout.
You can learn more about our certificates here.
All our products are GOTS, OEKO-TEX Standard 100 class 1, European Flax, and Masters of Linen certified.
To learn more about what these certificates mean and how they guarantee a safe product for you, see our article here.
We exclusively use organic European flax that is grown in the so-called "flax belt"—an area that runs through France,Belgium, and The Netherlands that is the native habitat for flax and provides the ideal conditions for growing high quality, sustainable flax for linen.
All our products are made from 100% organic European flax linen from Belgium, France, and The Netherlands.
All of our bedding is woven and hand-sewn in Guimarães in Portugal—the cradle of European quality textiles where linen craftsmanship dates back to the 1700s'. We've written about the full process from flaxseed to the finished bedding, if you're interested in learning more.
Please refer to our size chart here.
We generally recommend washing our bedding on cold and tumble dry it on low. Linen is sturdy and can handle most treatments however, but those recommendations will help extend the life of your linen bedding.
Here is also a link to our washing instructions if you'd like to learn a bit more.
No, all of our bedding has been pre-washed before sewing in a process where we carefully control the shrinkage, so you will not experience any further shrinkage when you wash it at home.
Yes! We are always working to come up with exciting new designs inspired by Scandinavian nature. If you'd like to get notified when our next designs launch, please sign up for our newsletter at the bottom of the page.
Currently, we only sell the duvet covers and not the inserts themselves. We are however exploring options for producing inserts humanely and organically and look forward to introducing those soon.
Certainly! You can find swatches for all our products here.
All of our products are made with a 165 GSM (grams per square meter) linen textile, which we have found to strike just the right balance between durability and comfort and which also lends itself well to a year-round bedding fabric.
Other
We have two annual sales events: Over the Memorial Day weekend and during Black Friday/Cyber Monday.
Throughout the year however, you can always save 20% on our refurbished products (depending on availability).
And you can save $30 on your first order by subscribing to our newsletter (at the bottom of all pages).
Did we miss your question in the above? Please don't hesitate to reach out to us through our contact page! We will be happy to assist you.